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Transfers/Discharges from a Nursing Home and Your Rights

Transfers/Discharges from a Nursing Home and Your Rights

Overview

Nursing homes are generally prohibited from moving residents. They can transfer or discharge residents from the home only for certain reasons and, even then, only when they follow specified procedures. In order to lawfully transfer or discharge a resident, the home must be able to prove that it complied with all the procedural requirements and that the transfer or discharge is for one of the few allowable reasons. Absent such proof, the transfer or discharge must be disallowed or, if the resident already moved, the resident must be allowed to return to the bed, room and facility from which the resident was transferred.

There are several reasons why a nursing home may try to evict a resident. From a nursing home’s perspective, the ideal resident does not require expensive care, places few demands on staff, and pays the home at the "private pay" rate. Because Medicaid and Medicare typically pay much lower rates than homes receive from their private pay clients, facilities may try to limit the size of their Medicaid-covered populations. Residents judged by the home to be "difficult" may become a target for eviction or transfer--often to a less appealing nursing home or to a psychiatric hospital. The home may claim that, regardless of the patient’s medical needs or desire to stay in the facility, Medicare-covered or "respite" admissions are time-limited (cutoff points of 20 or 90 days are often cited).

For a nursing home resident, few events are as traumatic as an involuntary transfer or discharge. At best, such occurrences are stressful and disruptive. At worst, "transfer trauma" will leave a frail elderly person frightened, disoriented, and isolated from friends and families, causing irreparable psychological and physical harm. Medical studies indicate that the rate of death is 5 to 9 times higher for residents who transfer.

The transfers and discharges discussed here include any time the home moves a resident outside of that facility, including transfers to a hospital. There are separate rules and procedures for transfers from one room to another room within the same nursing home.

When can a nursing home resident be transferred or discharged?

A resident can never be discharged or transferred if moving the resident is "medically contraindicated," i.e., if the transfer would be more harmful than letting the resident stay.

If the transfer or discharge will not be harmful, a nursing home can only require a resident to leave in five situations:

1.  Medical care the resident requires can not be provided in a nursing home setting. The need for particular types of medical care or for extensive care should seldom be the basis for a transfer. Staffing levels should never be a factor.  Nursing home law requires that appropriate, individualized care is provided to every resident of every nursing home. Nursing homes are always required to adjust the staffing levels of nurses, therapists and aides as needed to provide the best care possible for all residents.

2.  The resident no longer needs nursing home care because the resident’s condition has improved.

3.  The health or safety of other individuals in the home is endangered.

4.  In the case of a self-pay patient, the resident has not paid for care at least fifteen days.

5.  The home plans to cease operations.


A nursing home cannot evict residents covered by Medicaid if the home decides to drop out of the Medicaid program. In this situation, the home must continue to provide care and accept payment from Medicaid for all those in residence when the home decided to withdraw from the Medicaid program.

What is the procedure for proposed transfers or discharges?

Usually, a nursing facility must give you, your guardian, conservator or legally liable relative a written notice, at least 30 days, and no more than 60 days, before a transfer or discharge from one facility to another. A shorter notice is allowed in emergency situations or for residents recently admitted. The nursing home must comply with all of the following notice requirements even if the home claims that the resident "consented" to the transfer or discharge. This is necessary to ensure that residents are made aware of their rights and  the opportunity to appeal.

If the written notice is missing any of the following information, the discharge or transfer would be unlawful. The notice must include:

* The reason for transfer or discharge.

* The date of the proposed transfer or discharge.

* The location to which the nursing facility proposes to transfer or discharge you.

* Your right to a hearing to contest the transfer or discharge.

* The procedures you must follow to request a hearing.

* The date by which you must request a hearing in order to prevent the transfer or discharge from occurring before the hearing is held. The date given must be at least twenty days from your receipt of the notice from the facility.

* Your right to represent yourself or have legal counsel, a relative, friend or other person represent you at the hearing.

* If you are being transferred to a hospital, information regarding holding your bed and readmission to the facility.

* The name, mailing address and telephone number of Long-term Care Ombudsman.

* If a resident is mentally ill or developmentally disabled, the notice must give the contact information for the Office of Protection and Advocacy.

Should the facility prepare a discharge plan for me?

YES. A resident cannot be discharged unless the nursing home develops a written discharge plan. The discharge plan must:

Be developed by your doctor or, the nursing facility's medical director together with other medical staff.

Consider the possibility of placement near your relatives, spouse, guardian or conservator.

Include a written evaluation of the effects of the transfer or discharge on you and a statement of how the nursing facility will make the transfer or discharge less disturbing.

Outline the care and kinds of services which you will receive upon transfer or discharge.

Except in an emergency, the nursing facility must give you, your doctor, guardian, conservator or legally liable relative, a copy of the discharge plan at least 30 days prior to the transfer or discharge.

Can a transfer or discharge be appealed?

The resident always has the right to appeal a discharge or transfer.

If you receive notice of a proposed transfer or discharge, it is important to start the appeal within 20 days of your receipt of a transfer or discharge notice. If you file an appeal during this 20-day period, you cannot be moved until a hearing is held and a written decision is issued.

An appeal, however, can be filed within 60 days of receipt of the transfer or discharge notice. An appeal can be filed even if you already  moved.

Legal services organizations and the long-term care ombudsman can provide assistance with transfers and discharges.

Facilities that attempt to transfer residents in violation of the law or without providing them with the required advance written notice can be sued. The courts are authorized to issue injunctions to prevent transfers, to order facilities to reverse transfer, and to make nursing homes pay residents compensatory and punitive damages.

Residents may also file complaints with the Connecticut Department of Public Health against nursing homes and nursing home administrators that violate these rights.

What are the laws on transfers, discharges and discharge planning?

The following laws apply to every nursing home in Connecticut:

Discrimination against complainants and others prohibited. Penalty. Connecticut General Statutes § 19a-532. 

Transfer or discharge of patients. Plan required. Appeal. Hearing.  Connecticut General Statutes § 19a-535.

Patients' Bill of Rights.  Connecticut General Statutes § 19a-550. 

Regulations of Connecticut State Agencies, § 19-13-D8t(n)(1)(C)(2).

Regulations of Connecticut State Agencies, § 19-13-D8t(p).

Requirements for nursing facilities.  42 United States Code § 1395i-3(c)(2); 42 U.S.C. § 1396r(c)(2)(F).

Resident rights.  42 Code of Federal Regulations § 483.10(b)(11)(i).

Admission, transfer and discharge rights.  42 Code of Federal Regulations § 483.12(d). 

These laws can be found at:

Current as of August 2013

Call Legal Aid for Help


If you are 60 or older, call your local legal aid office.

Eastern CT (Willimantic area): 800-413-7796 or 860-456-1761

Western CT (Waterbury/Litchfield County): 800-413-7797 or 203-756-8074

Southwestern CT: 800-809-4434 or 203-336-3851 (Bridgeport) or 203-348-9216 (Stamford)

Northcentral CT (Hartford area): 860-541-5000

Southcentral CT: 203-946-4811
(New Haven)

Click here for more information.