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Utilities - Heat, Hot Water, and Electricity

On March 12, 2020, the CT Public Utility Regulatory Authority (PURA), which regulates some utility companies in Connecticut, ordered that the utility companies they regulate* cannot shut off utilities for residential customers during the coronavirus pandemic.

Lifeline is a federal program that lowers the monthly cost of phone and internet. Eligible customers will get up to $9.25 toward their bill. Learn more about Lifeline.

Are you worried about utility shut-offs? Help is available for families with low and slightly higher income. Call 2-1-1 to see if you can get help, even if you don’t think your income is low enough.

This article answers common questions about keeping your lights and gas on.

The prohibition of all utility shut offs for regulated residential electric, gas and water utilities during the COVID-19 emergency has expired. If you cannot pay your gas or electric bill during the COVID-19 pandemic because of a financial hardship, here is what you can do.

Get the latest information for Connecticut residents on the COVID-19 outbreak, including checks from the government, court access, DSS benefits, health insurance, drivers's licenses, housing, foreclosures, immigration, utilities, unemployment, and more.

You have a right to live in housing that is safe, decent, and has utilities that work. Landlords must provide working equipment for utilities including heating, electricity, plumbing, and both hot and cold running water.

Get help from 2-1-1

Dial 2-1-1 or go to 211ct.org for help with services in your community.

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Coronavirus: Get information about court access, work, benefits, housing, and more. Visit www.ctlawhelp.org/coronavirus.
Statewide Legal Services of Connecticut is open to serve you! Call our legal aid hotline: 1-800-453-3320. You can also learn about our services and apply for legal help online.

Utilities - Heat, Hot Water, and Electricity

On March 12, 2020, the CT Public Utility Regulatory Authority (PURA), which regulates some utility companies in Connecticut, ordered that the utility companies they regulate* cannot shut off utilities for residential customers during the coronavirus pandemic.

Lifeline is a federal program that lowers the monthly cost of phone and internet. Eligible customers will get up to $9.25 toward their bill. Learn more about Lifeline.

Are you worried about utility shut-offs? Help is available for families with low and slightly higher income. Call 2-1-1 to see if you can get help, even if you don’t think your income is low enough.

This article answers common questions about keeping your lights and gas on.

The prohibition of all utility shut offs for regulated residential electric, gas and water utilities during the COVID-19 emergency has expired. If you cannot pay your gas or electric bill during the COVID-19 pandemic because of a financial hardship, here is what you can do.

Get the latest information for Connecticut residents on the COVID-19 outbreak, including checks from the government, court access, DSS benefits, health insurance, drivers's licenses, housing, foreclosures, immigration, utilities, unemployment, and more.

You have a right to live in housing that is safe, decent, and has utilities that work. Landlords must provide working equipment for utilities including heating, electricity, plumbing, and both hot and cold running water.