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Statewide Legal Services of Connecticut is open to serve you! Call 1-800-453-3320 or apply for legal help online. Are you having difficulty getting or keeping your health care? Tell us your story.

Are your SNAP benefits being lowered or cut off?

September 2020

If you disagree with a decision DSS has made about your SNAP (food stamps), you can appeal and ask for a hearing in writing or by phone. If you appeal by phone, it's best to also appeal in writing. It is even better if you can fax your hearing request so you get a fax confirmation, which you can use as proof if the hearing office loses your request.

The DSS hearing office must get your appeal within 90 days. If you want to keep your benefits during the appeal, your appeal must be received within 10 days of the date the notice was mailed.

Even if you appeal within 10 days, DSS cannot continue SNAP benefits beyond the end of your most recent certification period.

You can mail or fax the written hearing request to:

Fair Hearing Unit, Department of Social Services
55 Farmington Avenue
Hartford, CT 06105-3724
Phone: 1-800-462-0134
Fax: 860-424-4923

If you have very low income, you may be able to get help from Legal Aid.

Apply for Legal Help

If you have very low income, you may be able to get help from legal aid. You can apply online using a desktop computer. Or call the Statewide Legal Services hotline at 1-800-453-3320 (860-344-0380 from Central CT) Monday through Friday from 9:00 a.m. to 12:00 or between 1:00 and 2:00 p.m.

Get Help From Legal Aid

Age 60+: Get help from legal aid.
Under age 60: Find legal help or apply online.
Not from Connecticut? Find help in another state.